The Hive Property Management (“we,” “us,” “our,” or “THPM”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting information through our online forms, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you fill out a form on our website, request information, apply for a rental, or contact us, you may provide:

  • Name
  • Email address
  • Phone number
  • Property address
  • Rental application information
  • Owner inquiry information
  • Any details you choose to submit in a form or message

1.2 Information Related to Rental Applications

If you apply for a rental property, we may collect or receive:

  • Consumer reports (credit, background, eviction history)
  • Employment and income information
  • Rental history
  • Government-issued identification (as required by law or screening providers)

1.3 Information From Property Owners

If you engage THPM for property management services, we may collect:

  • Tax reporting information (e.g., W-9)
  • Banking information for ACH deposits
  • Contact and property details

1.4 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site

This information is used for analytics and website performance.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer service
  • Process rental applications and conduct screening
  • Communicate with property owners and tenants
  • Provide property management services
  • Improve our website and user experience
  • Send updates or information you request
  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect personal information, including:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to internal systems
  • Password-protected electronic records
  • Secure handling of rental applications and consumer reports

Only authorized personnel, agents, or service providers may access personal information when necessary to perform their duties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand website traffic and usage
  • Improve site performance
  • Support analytics tools such as Google Analytics

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

We do not use Google AdSense or third-party advertising cookies.

5. Sharing of Information

We may share personal information only in the following situations:

5.1 Service Providers

With trusted third-party vendors who assist with:

  • Website hosting
  • Lead routing
  • Rental application processing
  • Background and credit screening
  • Payment processing (via secure third-party platforms)

These providers are required to keep your information confidential.

5.2 Property Owners

If you apply for a rental, relevant application details may be discussed with the property owner as part of the screening process.

5.3 Legal Requirements

We may disclose information if required to:

  • Comply with the law
  • Respond to subpoenas or court orders
  • Assist law enforcement investigations

We do not share personal information with unrelated third parties for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Maintain accurate business records

When information is no longer needed, it is securely deleted or destroyed.

7. Your Choices and Rights

You may:

  • Request access to the personal information we hold
  • Request corrections to inaccurate information
  • Request deletion where legally permissible
  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

The Hive Property Management
https://thehiverec-pm.com
Email: info@thehiverec-pm.com
Phone: 505-750-8611